Customer Success Story

Panasonic Business Telephone System helps Discount Plumbing increase daily call volume witch created new sales.

 

CHALLENGE
Discount Plumbing needed a phone system that could
handle their growing daily call volumes more efficiently.
Their existing system was outdated, costly and required
several time-consuming manual processes.

SOLUTION
After installing Panasonic’s KX-NS700 compact hybrid
communications platform and its KX-NT556 series phones,
communications between Discount Plumbing’s staff and
field service team was more efficient and the system’s
advanced features helped the company resolve service
calls quicker, saving time and money.
RESULT
Since the installation, Discount Plumbing has experienced
improved customer service and fewer missed calls.
With features like voicemail to email, it’s now easier for
employees to take control of the customer experience and
increase productivity. The upgrade proved to be successful in
cutting costs and bringing the company’s system up to date.

 

Call us today for a free quote:  770.457.6144