ELECTRICAL STORM FORCES EMERGENCY UPGRADE

Wicked Electrical Storm Forces Emergency Upgrade of Phone System & Presents Opportunity to Add Special Security Features

When a powerful storm swept through metropolitan Washington, D.C. early last summer, an electrical strike knocked out the entire communications system at Holy Redeemer School in nearby Kensington, MD, leaving the Catholic school without telephone service. About the only good thing about the incident was that the K-8 students were on summer break and not due to return for a couple of months. Still, the school had to make a series of quick decisions about how to restore phone service.

Everyone knew it didn’t make sense to repair the aging phone system, as was evident from replacement planning begun even before disaster struck. The cabling dated back to 1950 when the school was built and was not likely to be reused. It quickly became a question of what kind of phone system to install, and, more importantly, did the school have any special communications needs that could now be addressed?

Panasonic Business Telephone System to the Rescue

Panasonic Business Telephone System made it possible to converge disparate phone systems that had been haphazardly cobbled together over the years into a single state-of-the-art IP telephone system. Robust electrical protection was already built into the Panasonic system to ensure that future thunderstorms would not put the school’s converged data and phone network at risk. Finally, the Panasonic telephone system’s modular architecture would easily accommodate the desired security features with room
to expand.

Don’t wait for a wicked electrical storm to force you to upgrade your old telephone system.  Call ABSi for a free quote to upgrade your system today.  770.457.6144 or see us at http://absi.net

 

 

 

Customer Success Story

Panasonic Business Telephone System helps Discount Plumbing increase daily call volume witch created new sales.

 

CHALLENGE
Discount Plumbing needed a phone system that could
handle their growing daily call volumes more efficiently.
Their existing system was outdated, costly and required
several time-consuming manual processes.

SOLUTION
After installing Panasonic’s KX-NS700 compact hybrid
communications platform and its KX-NT556 series phones,
communications between Discount Plumbing’s staff and
field service team was more efficient and the system’s
advanced features helped the company resolve service
calls quicker, saving time and money.
RESULT
Since the installation, Discount Plumbing has experienced
improved customer service and fewer missed calls.
With features like voicemail to email, it’s now easier for
employees to take control of the customer experience and
increase productivity. The upgrade proved to be successful in
cutting costs and bringing the company’s system up to date.

 

Call us today for a free quote:  770.457.6144