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COVID-19 ALERT

26-March-2020

Dear ABSi Telecom Customer,

We want to inform you that AT&T has announced a New Network Provisioning Freeze effective immediately through 4/16/2020.

In an effort to limit potential impact during the COVID-19 Declaration of National Emergency, AT&T has decided to implement a network restriction for any planned change activity that could impact FirstNet, 911, or E911 network reliability. As such, we are now in a network freeze for new Short Codes until 4/16 (subject to change) where limited activities will be permitted.

Allowed Activities:

  • Migration of Short codes
  • Changes/Updates to existing campaigns on already live short codes
  • Adding MMS to an existing Short Code
  • Adding a new campaign to an existing Short Code

New Short Code Provisioning will only be done on codes that are somehow related to COVID-19.
Examples include, but not limited to:

  • Internal employee communications
  • News/updates on the virus
  • SMS campaigns to assist specific market segments affected including: universities, airlines, travel agencies, and health organizations.
  • Information i.e. testing locations
  • Education assistance

AT&T, being one of our largest suppliers and this change will affect our ability to perform our mission. 
We will continue to provide support to our existing customers and their services. 

If you have any questions, please reach out to our Support Team in the Mission Control Portal or at support@absi.net.

Thank you,

ABSi Telecom

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ELECTRICAL STORM FORCES EMERGENCY UPGRADE

Wicked Electrical Storm Forces Emergency Upgrade of Phone System & Presents Opportunity to Add Special Security Features

When a powerful storm swept through metropolitan Washington, D.C. early last summer, an electrical strike knocked out the entire communications system at Holy Redeemer School in nearby Kensington, MD, leaving the Catholic school without telephone service. About the only good thing about the incident was that the K-8 students were on summer break and not due to return for a couple of months. Still, the school had to make a series of quick decisions about how to restore phone service.

Everyone knew it didn’t make sense to repair the aging phone system, as was evident from replacement planning begun even before disaster struck. The cabling dated back to 1950 when the school was built and was not likely to be reused. It quickly became a question of what kind of phone system to install, and, more importantly, did the school have any special communications needs that could now be addressed?

Panasonic Business Telephone System to the Rescue

Panasonic Business Telephone System made it possible to converge disparate phone systems that had been haphazardly cobbled together over the years into a single state-of-the-art IP telephone system. Robust electrical protection was already built into the Panasonic system to ensure that future thunderstorms would not put the school’s converged data and phone network at risk. Finally, the Panasonic telephone system’s modular architecture would easily accommodate the desired security features with room
to expand.

Don’t wait for a wicked electrical storm to force you to upgrade your old telephone system.  Call ABSi for a free quote to upgrade your system today.  770.457.6144 or see us at http://absi.net

 

 

 

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The New Sangoma s705 IP Phone

The s705 IP Phone features enhanced network connectivity with Power-over-Ethernet, Wi-Fi client and Bluetooth for true power and cable free setup with your Bluetooth headsets. See every model in our s-series of IP phones at:

Aastracom.com

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Customer Success Story

Panasonic Business Telephone System helps Discount Plumbing increase daily call volume witch created new sales.

 

CHALLENGE
Discount Plumbing needed a phone system that could
handle their growing daily call volumes more efficiently.
Their existing system was outdated, costly and required
several time-consuming manual processes.

SOLUTION
After installing Panasonic’s KX-NS700 compact hybrid
communications platform and its KX-NT556 series phones,
communications between Discount Plumbing’s staff and
field service team was more efficient and the system’s
advanced features helped the company resolve service
calls quicker, saving time and money.
RESULT
Since the installation, Discount Plumbing has experienced
improved customer service and fewer missed calls.
With features like voicemail to email, it’s now easier for
employees to take control of the customer experience and
increase productivity. The upgrade proved to be successful in
cutting costs and bringing the company’s system up to date.

 

Call us today for a free quote:  770.457.6144

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Panasonic Business Telephone System update March 2nd, 2017


Panasonic Unified Communications update.

Products affected:  KX-NS700G, KX-NS700
Version 4.42025  Release Date March 2nd, 2017

What was fixed:

  • Modification for internal diagnostic testing procedure of checker in the production line at Factory.
  • No effect, change or enhancements to system operation.

If your Panasonic KX-NS700G, KX-NS700, or KX-NS1000 needs an upgrade call ABSi Telecom at 770.457.6144

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Panasonic Business Telephone System update January 26th, 2017


Panasonic Unified Communications update.

Products affected:  KX-NS700G, KX-NS700, KX-NS1000
Version 4.42024  Release Date January 26th, 2017

What was fixed:

  • WAV file Transfer to ICD Mailbox
  • UC Extension Groups
  • SIP overflow
  • ACD report now counts
  • DB sync caused system reboots
  • Time display in handset
  • DECT paging reset
  • FAX SIP overflow
  • Memory leak by walking extension
  • System reset on incoming call via DISA
  • QSIG trunk unreleased
  • Support for KX-UT133 IP Phones
  • One way audio on CO-CO by QSIG (only affected NS100)
  • One way audio with parked calls (only affected NS100)
  • ONE Look Network – Slave
  • No Audio, Soundless Call

If your Panasonic KX-NS700G, KX-NS700, or KX-NS1000 needs an upgrade call ABSi Telecom at 770.457.6144

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Panasonic Next Generation Business Telephone System – KX-NS700

Panasonic Business Telephone System, NS700 and NS100 are the latest small business telephone systems that support up to 1000 users per connected system.  Start as small as 6 telephone lines and a few telephones.  Support for Analog, Digital, IP, SIP, and DECT portable phones.  2-year warranty.    Call ABSi Telecom 770.457.6144

Panasonic 0% Financing
Panasonic 0% Financing

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BETTER CARE AND LOWER COSTS— THE PANASONIC SOLUTION

When empty beds equal lost revenue, patient satisfaction is more important than ever to maintaining a
profitable senior care facility. A Panasonic Senior Care Facility Communications Solution is a scalable, cost-effective,
fully-integrated communications and alarm management system that improves patient/resident
satisfaction, caregiver morale, and the company’s bottom line.

CENTRALIZED MANAGEMENT
The KX-DTU100 can be administered through a centralized
communications server, so the administration is efficient and
convenient. Three one-touch buttons can be centrally programmed
as simple speed dials and can also play back pre-recorded
information of commonly asked questions such as the day’s food and drink menu or general facility announcements, saving staff hours otherwise spent on the phone.