1.2 PC Programming

1.2.1 Installing and Starting the Maintenance Console

System programming, diagnosis and administration can be performed with a PC using the Maintenance Console.
This section describes how to install and start the Maintenance Console.

System Requirements

Required Operating System
• Microsoftcircler.gif Windowscircler.gif XP or Windows Vistacircler.gif Business
Minimum Hardware Requirements
• CPU: 800 MHz Intelcircler.gif Celeroncircler.gif microprocessor
• HDD: 100 MB of available hard disk space
• RAM: 128 MB of available RAM
Recommended Display Settings
• Screen resolution: XGA (1024 × 768)
• DPI setting: Normal size (96 DPI)

Installing the Maintenance Console

Notes
• Make sure to install and use the latest version of the Maintenance Console.
• To install or uninstall the software on a PC running Windows XP Professional, you must be logged in as a user in either the "Administrators" or "Power Users" group.
• To install or uninstall the software on a PC running Windows Vista Business, you must be logged in as a user in the "Administrators" group.
1. Copy the setup file of the Maintenance Console to your PC.
2. Double-click the setup file to run the installer.
3. Follow the on-screen instructions provided by the installation wizard.

Starting the Maintenance Console and Assigning the Basic Items (Quick Setup)

When you start the Maintenance Console with the Installer Level Programmer Code and connect to the PBX for the first time after initialization (with the factory default setting), Quick Setup will launch automatically. During Quick Setup, you will set up the following basic items:
• Date and Time of the PBX. The date and time set to the PC's clock will be used.
• System Password for installer for PC programming.
• Operator and manager settings. Operator extensions for all time modes (day/lunch/break/night) can be assigned.
• Flexible Numbering plan to Type 1 or Type 2. If Type 1 (with asterisk.gif) is selected, "asterisk.gif" must prefix all feature numbers (except access numbers) when an extension user wants to use a feature.
• Operator call and Idle Line Access/ARS numbers.
• Remote Maintenance Dial Number. Enter the complete telephone number of the PBX. When necessary, this number will be used to access the PBX from a remote location for maintenance purposes.
• LAN settings. The DHCP Client function, IP addresses of the IPCMPR and DSP cards, subnet mask address, and default gateway address can be assigned.
1.
Connect the PC to the PBX with an Ethernet straight cable or RS-232C cross cable.
2.
Start the Maintenance Console from the Start menu.
3.
"Information before programming" appears.
a. Carefully read this important additional information, which includes updates to this and other manuals.
b. Click OK to close this window.
4.
a. Enter the Installer Level Programmer Code (default: INSTALLER).
The Programmer Code authorizes different programming levels, and the Quick Setup is only available when you start the Maintenance Console with the Installer Level Programmer Code.
Note
There are 2 other Programmer Codes with limited authorization: Administrator Level (default: ADMIN), and User Level (default: USER). (See 1.2.2 Password Security)
b. Click OK.
5.
a. Click Connect.
6.
a. Select KX-TDE100/200 from PBX Model.
b. Select the LAN or RS-232C tab, depending on the type of PC connection with the PBX.
c. Specify the settings as required. (See 2.1.1 Starting Maintenance Console and Software Modes)
Note
When connecting to the PBX for the first time selecting LAN, the IP Address and Port Number must be set to 192.168.0.101 and 35300 respectively.
d. Enter the system password for installer (default: 1234).
e. Click Connect.
7.
Follow the instructions of the Quick Setup wizard for the basic items in Quick Setup—Step 1 to 3.
8.
In Quick Setup—Step 4, the IP addressing information for the IPCMPR card can be assigned automatically through a DHCP server or entered manually.
 
When using a DHCP server:
a. Select Enable for the DHCP Client setting.
b. Click Apply.
Note
The boxes will turn grey and the IP addresses will be assigned automatically after the PBX is reset.
 
ip3235bb.gif
 
When not using a DHCP server:
a. Select Disable for the DHCP Client setting.
b. In the IP Address for IPCMPR Card box, type the IP address of the IPCMPR card.*1
c. In the IP Address for VoIP-DSP box, type the IP address of the DSP16 or DSP64 card.*2
d. In the Subnet Mask box, type the subnet mask address of the network.*3
e. In the Default Gateway box, type the IP address of the default gateway.*4
f. Click Apply.
 
ip3235b.gif
 
The system menu appears. You may now begin programming the PBX.
IMPORTANT
• Do not change the IP addresses of the IPCMPR and DSP cards once IP telephones are registered to the PBX using these IP addresses.
The IP telephones will not operate properly if these IP addresses are changed.
• A DHCP server must be able to use a "client identifier" option specified by RFC 2131.
• The PBX will not start properly if the IP addresses cannot be assigned automatically by the DHCP server when DHCP Client is set to Enable. In this case, you need to consult your network administrator because the DHCP server on your network may not be running or a network failure may have occurred. If the DHCP server is not available, change the DHCP Client setting to Disable and set fixed IP addresses, then restart the PBX.
To change the DHCP Client setting, connect the PC with an RS-232C cross cable or Ethernet straight cable. When connecting the PC with an Ethernet straight cable, make sure the PBX is disconnected from the LAN and then connect the PC with an Ethernet straight cable using 192.168.0.101 for the IP address of the IPCMPR card.
*1
Valid IP address range: "1.0.0.0" to "223.255.255.255"
*2
Valid IP address range: "1.0.0.0" to "223.255.255.255"
*3
Valid subnet mask address range: "0–255.0–255.0–255.0–255" (except 0.0.0.0 and 255.255.255.255)
*4
Valid IP address range: "0.0.0.0" to "223.255.255.255"
Notice
1. During a long programming session, it is highly recommended that you periodically save the system data to the SD Memory Card. If the PBX undergoes a sudden power failure or if the system is reset for some reason, all the system data in RAM will be lost. However, if system data has been saved to the SD Memory Card, it can be easily restored.
To save the system data to the SD Memory Card, (1) click the "SD Memory Backup" icon before resetting the PBX or turning off the power, or (2) exit the Maintenance Console so that the PBX automatically saves the system data.
2. The PC will not perform any shutdown operation, or enter the power-saving system standby mode while the Maintenance Console is connected to the PBX.
To perform either of the operations above, first close the connection to the PBX.
CAUTION
Do not remove the SD Memory Card while power is supplied to the PBX. Doing so may cause the PBX to fail to start when you try to restart the system.

1.2.2 Password Security

To maintain system security, system passwords are required to access certain programming functions of the PBX. By giving different users access to different passwords, it is possible to control the amount of programming that each user is able to perform.
The following types of system passwords are available:

Password

Description

Format

System Password for User
Used with the user-level programmer code to access user-level PC programming. The installer can specify which system programming settings are available.
4 – 10 characters
System Password for Administrator
Used with the administrator-level programmer code to access administrator-level PC programming. The installer can specify which system programming settings are available.
System Password for Installer
Used with the installer-level programmer code to access installer-level PC programming. All system programming settings are available.
Warning to the Administrator or Installer regarding the system password
1. Please provide all system passwords to the customer.
2. To avoid unauthorized access and possible abuse of the PBX, keep the passwords secret, and inform the customer of the importance of the passwords, and the possible dangers if they become known to others.
3. The PBX has default passwords preset. For security, change these passwords the first time that you program the PBX.
4. Change the passwords periodically.
5. It is strongly recommended that passwords of 10 numbers or characters be used for maximum protection against unauthorized access. For a list of numbers and characters that can be used in system passwords, see 1.1.2 Entering Characters.
6. If a system password is forgotten, it can be found by loading a backup of the system data into a PC, and checking the password using the Maintenance Console software. If you do not have a backup of the system data, you must reset the PBX to its factory defaults and reprogram it. Therefore, we strongly recommend maintaining a backup of the system data. For more information on how to back up the system data, refer to the on-line help of the Maintenance Console.
However, as system passwords can be extracted from backup copies of the system data file, do not allow unauthorized access to these files.