1.9 Automatic Route Selection (ARS) Features
1.9.1 Automatic Route Selection (ARS)
Description
Different telephone carriers charge different rates for calls placed to different areas. Your PBX may use different telephone carriers to make calls to different areas in an effort to reduce costs. Automatic Route Selection (ARS) is a feature which automatically selects different carriers each time a CO line call is made. In order to use ARS effectively, various ARS-related tables must be preprogrammed to tell the PBX which calls should be placed using which carriers, during which time of day. If you do not activate ARS, if ARS is bypassed, or if you do not use multiple carriers, CO line calls will be connected via the carrier contracted for each line (default carrier). | |
[Carrier Selection Procedure Flowchart] The numbers in parentheses indicate the corresponding items found under [Programming Procedures] on the following pages. | |
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1. | ARS Mode (![]() ARS is turned on by selecting under which circumstances it operates either when an extension user makes a call using the Idle Line Access method, or when any CO Line Access method is used. ( ![]() | ||||||||||||||||||||||||||||
2. | Leading Number Exception Table Once ARS is activated, store the telephone numbers that will bypass ARS in the Leading Number Exception Table. Note that the first few digits (leading number) of a telephone number, such as an area code or local exchange, can also be stored, so that all calls to those areas or exchanges are exempted from ARS. Also note that the CO Line Access number is always ignored by ARS and does not need to be programmed here. Calls that are exempt from ARS are connected to the user-selected line, via the default carrier for that line. | ||||||||||||||||||||||||||||
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3. | Leading Number Table Next, store the leading numbers of telephone numbers that should be routed by ARS, and assign a Routing Plan to each leading number that will control how calls containing these leading numbers are routed. When an extension user dials a number which contains a leading number stored in the ARS Leading Number Table, the call will be routed the corresponding Routing Plan assigned here. Note that the CO Line Access number is always ignored by ARS and does not need to be programmed here. Before programming the details of each Routing Plan (explained below), you can simply assign here the same Routing Plan number to all the different leading numbers which will be routed the same way. If a dialed number matches two or more leading numbers stored in the ARS Leading Number Table, the lowest numbered location will have priority. | ||||||||||||||||||||||||||||
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4. | Routing Plan Since the preferred carrier may vary depending on the time of day, you can create an ARS-specific time table and break each day of the week into different time blocks. A different carrier can then be assigned to each time block. | ||||||||||||||||||||||||||||
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5. | Carrier Table Each carrier must be programmed in the Carrier Table. Here each carrier is assigned a carrier number, name, the CO lines it is used with, etc. | ||||||||||||||||||||||||||||
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6. | ARS Options | ||||||||||||||||||||||||||||
Conditions
WARNING The software contained in the ARS feature to allow user access to the network must be upgraded to recognize newly established network area codes and exchange codes as they are placed into service. Failure to upgrade the premises PBXs or peripheral equipment to recognize the new codes as they are established will restrict the customer and the customer's employees from gaining access to the network and to these codes. KEEP THE SOFTWARE UP-TO-DATE WITH THE LATEST DATA. |
• | Logging Outgoing Calls by SMDR Whether SMDR logs the user-dialed number or the ARS-modified number is determined through system programming. ( ![]() |
• | ARS Data Import/Export ARS tables and data can be copied to and from the PBX and a PC using the KX-TDA Maintenance Console software. Files are saved in CSV (Comma Separated Value) format. Because of the large amounts of programming that may be necessary to use ARS effectively, you may choose to export ARS tables and data to a PC, edit them using the software of your choosing, then import the new data to the PBX. This is particularly convenient if you need to update your ARS tables for new area codes or telephone rates, or when you'd like to copy ARS tables from one PBX to another. |
• | TRS Toll Restriction (TRS) checks are performed before ARS number modification, so program TRS Denied Code Tables and Exception Code Tables accordingly. ( ![]() |
• | When ARS Routing Takes Place ARS routing takes place either when the inter-digit time expires, or after the preprogrammed number of digits (leading number + additional number of digits) have been dialed. |