1.5 Making Call Features

1.5.1 Predialing

Description

A display proprietary telephone (PT) user can check and correct the number to be dialed on-hook. The call will be initiated after going off-hook.

Conditions

Storing the Predialed Number in Personal Speed Dialing
The predialed number can be stored in Personal Speed Dialing by pressing the AUTO DIAL/STORE button. (rarrow.gif 1.6.1.4 Speed Dialing–Personal/System) In this case, the extension will enter personal programming mode automatically so that a name can be assigned to the stored number.

User Manual References

User Manual

1.5.2 Automatic Extension Release

Description

After going off-hook, if an extension user fails to dial any digits within a preprogrammed time period, the user will hear a reorder tone. This operation applies to intercom calls only.
This feature is also known as Automatic Station Release.

Conditions

A proprietary telephone (PT)/portable station (PS) user hears a reorder tone for a preprogrammed time period, and then the PT/PS returns to idle status automatically. A single line telephone (SLT) user will hear a reorder tone until he or she goes on-hook.
This feature works in one of the following cases:
When making an intercom call
a)The first digit is not dialed within a preprogrammed time period.
b)A digit is dialed, but subsequent digits are not dialed within a preprogrammed time period.

1.5.3 Intercom Call

Description

An extension user can call another extension user.

Conditions

Extension Number/Name Assignment
Extension numbers (rarrow.gif Extension Number [003]) and names (rarrow.gif Extension Name [004]) are assigned to all extensions. The assigned number and name of the other extension are shown on display PTs during intercom calls.
DSS Button
It is possible to call another extension by simply pressing the corresponding Direct Station Selection (DSS) button. Any flexible button can be customized as a DSS button.
Call Directory–Extension Dialing
Display proprietary telephone (PT) users can make a call by selecting stored names on the display.
Alternate Receiving–Ring/Voice
A PT user can select to receive intercom calls by ring tone or by voice, through personal programming (Alternate Receiving–Ring/Voice). If a user selects voice-calling, the calling party talks to the user immediately after a confirmation tone. Denying voice-calling can also be selected.
Alternate Calling–Ring/Voice
A caller can change the called party's preset call receiving method (ring tone or voice). By doing so, ring-calling is switched to voice-calling, or vice versa, at the called party. The called party may deny voice-calling.
Tone after Dialing
After dialing an extension number, a user will hear one of the following:

Type

Description

Ringback Tone
Indicates the called party is being called.
Confirmation Tone
Indicates the called party has set voice-calling.
Busy Tone
Indicates the called party is busy.
DND Tone
Indicates the called party has set DND.

Feature Guide References

User Manual References

User Manual

1.5.4 CO Line Call Features

1.5.4.1 CO Line Call Features–OVERVIEW

Description

An extension user can use the following features when making a CO line call:

Feature

Description

Details in

Emergency Call
A user can dial preprogrammed emergency numbers regardless of the restrictions imposed on the extension.
1.5.4.2 Emergency Call
Account Code Entry
A user can enter an account code to identify outgoing calls for accounting and billing purposes.
1.5.4.3 Account Code Entry
Pulse to Tone Conversion
A user can temporarily switch from Pulse mode to DTMF mode if necessary.
1.5.4.4 Dial Type Selection
Pause Insertion
A dialing pause can be manually inserted by pressing the PAUSE button, or can be automatically inserted after a user-dialed code, such as a Host PBX Access code or Special Carrier Access code. The length of the pause can be specified through system programming.
1.5.4.5 Pause Insertion
1.5.4.6 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX)
1.5.4.7 Special Carrier Access Code

1.5.4.2 Emergency Call

Description

An extension user can dial preprogrammed emergency numbers (rarrow.gif Emergency Number [304]) after seizing a CO line regardless of the restrictions imposed on the extension.

Conditions

A specified number of emergency numbers can be stored.
Emergency numbers may be called, regardless of Toll Restriction (TRS) level (rarrow.gif 1.8.1 Toll Restriction (TRS)), even when:
in Account Code–Forced mode (rarrow.gif 1.5.4.3 Account Code Entry)
in Extension Lock (rarrow.gif 1.8.2 Extension Lock)

1.5.4.3 Account Code Entry

Description

An account code is used to identify outgoing CO line calls for accounting and billing purposes. The account code is appended to the Station Message Detail Recording (SMDR) call record. For example, a firm can use an account code for each client to determine which calls were made for which client, and can submit a bill to the client according to the client's account code as shown on the SMDR call record.
There are two methods of entering account codes explained below.
One of the methods is selected for each extension based on Class of Service (COS) programming (rarrow.gif Account Code Mode [508]).

Mode

Description

Option
An extension user can enter an account code, but is not required to.
Forced
An extension user must always enter an account code before seizing a CO line. This method ensures extension users will not forget to enter account codes.

Conditions

An account code can be stored in Memory Dialing (One-touch Dialing, for example).
Account Button
A flexible button can be customized as the Account button. The Account button is used in place of the feature number for entering an account code. This button is useful because it can be used at any time, while feature number entry is allowed only when hearing a dial tone before seizing a CO line.
Account code entry after receiving a disconnection signal from a CO line must be done while hearing a reorder tone. Otherwise the SMDR call record is logged and entry becomes impossible afterwards.
If an account code is entered more than once, the code entered last is logged in the SMDR.
Even in Forced mode, emergency numbers can be dialed without an account code. (rarrow.gif 1.5.4.2 Emergency Call)
Proprietary telephone (PT) users can also enter an account code for incoming CO line calls during a conversation.
Verified Code Entry
To identify who made a CO line call for accounting and billing purposes, a verified code can be used. This code can be used at any extension. (rarrow.gif 1.8.5 Verified Code Entry)

Feature Guide References

User Manual References

User Manual

1.5.4.4 Dial Type Selection

Description

The dialing mode (rotary or tone) can be selected for each analog CO line through system programming (rarrow.gif LCOT Dialing Mode [410]) regardless of originating extension (under contract with the telephone company).

Mode

Description

DTMF (Dual Tone Multi-Frequency)
Numbers dialed by an extension user are transmitted to the CO line using analog tones.
Pulse Dial (Rotary)
Numbers dialed by an extension user are transmitted to the CO line using analog pulses.

Conditions

Pulse to Tone Conversion
It is possible for an extension user to temporarily switch from Pulse mode to DTMF mode in order to access special services such as computer-accessed long distance calling or voice mail services. To switch to DTMF mode, wait for a preprogrammed time period (Default: 5 seconds) after the CO line is connected, or press asterisk.gif. This feature works only on CO lines set to Pulse mode. DTMF mode cannot be changed to Pulse mode.
It is possible to select a pulse rate for the CO line port which has been set to Pulse mode (rarrow.gif LCOT Pulse Rate [411]). There are two pulse rates: Low (10 pps) and High (20 pps).
It is possible to assign the minimum duration of the DTMF signal sent to the CO line port which has been set to DTMF mode (rarrow.gif LCOT DTMF Minimum Duration [412]).

1.5.4.5 Pause Insertion

Description

A dialing pause of a preprogrammed length (rarrow.gif LCOT Pause Time [416]) can be inserted manually or automatically when dialing.
Manual Insertion: Pressing the PAUSE button.
Automatic Pause Insertion: A pause will be automatically inserted between the user-dialed codes below and the following digits.
a)Host PBX Access code (rarrow.gif 1.5.4.6 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX))
b)Special Carrier Access code (rarrow.gif 1.5.4.7 Special Carrier Access Code)
c)Second Dial Tone Waiting code

Conditions

The length of a pause is programmable for each CO line.
Numbers stored in Memory Dialing can contain pauses.
Pressing the PAUSE button while dialing a number inserts a pause of the preprogrammed length.
When a preprogrammed Second Dial Tone Waiting code is dialed after seizing a CO line, pauses are inserted a preprogrammed number of times after the code.

1.5.4.6 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX)

Description

This PBX can be installed behind an existing host PBX. This is performed by connecting extension ports of the host PBX to CO line ports of this PBX. A Host PBX Access code assigned through system programming (rarrow.gif Host PBX Access Code [471]) is required to access the telephone company from the host PBX. The CO Line Access number of the host PBX should be stored as a Host PBX Access code on a CO line group of this PBX basis.
A pause of a preprogrammed length (rarrow.gif LCOT Pause Time [416]) will be automatically inserted between the user-dialed Host PBX Access code and the following digits. (rarrow.gif 1.5.4.5 Pause Insertion)
[Example]
imf1121a.gif

Note

In this example, "0" should be assigned as a Host PBX Access code for CO line group (TRG) 1 of this PBX.

Conditions

TRS
TRS checks only the dialed telephone number excluding the Host PBX Access code when accessing the telephone company through the host PBX. (rarrow.gif 1.8.1 Toll Restriction (TRS))
SMDR
The Host PBX Access code can be logged by SMDR along with the dialed number when accessing the telephone company through the host PBX.
To log by SMDR only long distance calls (not local calls) originated via a specific CO line group, assign the long distance call code as a Host PBX Access code to the CO line group.

Feature Guide References

1.5.4.7 Special Carrier Access Code

Description

If the PBX has access to multiple telephone companies, a Special Carrier Access code assigned through system programming (rarrow.gif Special Carrier Access Code [303]) is required every time a CO line call is made.
A pause of a preprogrammed length (rarrow.gif LCOT Pause Time [416]) will be automatically inserted between the user-dialed Special Carrier Access code and the following digits. (rarrow.gif 1.5.4.5 Pause Insertion)

Conditions

TRS
TRS checks only the dialed telephone number excluding the Special Carrier Access code. (rarrow.gif 1.8.1 Toll Restriction (TRS))
If this PBX is installed behind an existing host PBX:
A Special Carrier Access code and a Host PBX Access code should be assigned separately–these codes cannot be assigned together as one code. (rarrow.gif 1.5.4.6 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX))

1.5.5 Seizing a Line Features

1.5.5.1 Seizing a Line Features–OVERVIEW

Description

An extension user can select the line that is seized in order to make a call, using one of the following features.

Feature

Description

Details in

Line Preference–Outgoing
A user can select the line seized when going off-hook.
1.5.5.2 Line Preference–Outgoing
CO Line Access
A user can select the CO Line Access method every time a CO line call is made.
1.5.5.3 CO Line Access

1.5.5.2 Line Preference–Outgoing

Description

Through personal programming, a proprietary telephone (PT) user can select the preferred method of seizing a line (Preferred Line Assignment–Outgoing) that is used each time the user goes off-hook.

Method

Description

Intercom
When an extension user goes off-hook, an extension line is selected automatically.
Idle Line 
When an extension user goes off-hook, an idle CO line is selected automatically from the assigned CO line groups.
No Line 
When an extension user goes off-hook, no line is selected. In order to make a call, the user must select the desired line manually.
Prime Line 
When an extension user goes off-hook, the preset line is selected automatically. A prime line can be selected from the Line Access buttons: S-CO, G-CO, L-CO, G-DN.

Conditions

Line Preference Override
A user can override the preset Line Preference temporarily by pressing the desired Line Access button or a Memory Dialing button, such as One-touch Dialing, before going off-hook.
To select Idle Line Preference, the CO line groups available to the extension should be programmed on a Class of Service (COS) basis (rarrow.gif CO Line Group Number [500]). Also CO line groups available for Idle Line Access should be assigned (rarrow.gif Idle Line Access (Local Access) [103]).

User Manual References

User Manual

1.5.5.3 CO Line Access

Description

There are three methods of accessing a CO line.

Method

Description

Operation

Idle Line Access (Local Access) 
Selects an idle CO line automatically from the assigned CO line groups.
Dial the Idle Line Access number or press a L-CO button.
CO Line Group Access 
Selects an idle CO line from the corresponding CO line group.
Dial the CO Line Group Access number and a CO line group number, or press a G-CO button.
S-CO Line Access 
Selects the desired CO line directly.
Dial the S-CO Line Access number and the CO line number, or press the S-CO button.

Conditions

Class of Service (COS) programming determines the CO line groups available for making calls (rarrow.gif CO Line Group Number [500]).
CO Line numbers can be referred on a CO line port basis (rarrow.gif LCOT CO Line Number Reference [409]).
Button Assignment
A flexible button can be customized as a G-CO, L-CO, or S-CO button as follows:

Type

Assignable parameter

Loop-CO (L-CO)
Any CO line group that is made available for Idle Line Access through system programming is applied.
Group-CO (G-CO)
A CO line group is assigned.
Single-CO (S-CO)
A specified CO line is assigned.
It is possible to assign CO lines in the following ways:
The same CO line to the S-CO button and to a G-CO button
The same CO line group to more than one G-CO button
More than one L-CO button
Dialing the CO Line Access number selects a CO button according to the following priority: S-CO rarrow.gif G-CO rarrow.gif L-CO
Direct CO Line Access
If an extension user is on-hook when pressing an idle CO button, the proprietary telephone (PT) automatically enables hands-free operation mode. The user can dial without lifting the handset or pressing the SP-PHONE or MONITOR button.
Group Hunting Order for Idle Line Access
An idle CO line is selected from the CO line groups assigned for Idle Line Access. If multiple CO line groups are available, the CO line group hunting sequence can be determined through system programming.
CO Line Hunting Order for Idle Line Access and CO Line Group Access
The CO line hunting sequence in a CO line group (from lowest numbered CO line, from highest numbered CO line or rotation) can be determined through system programming.
A company name or customer name can be assigned on a CO line port basis (rarrow.gif LCOT CO Line Name [401]) so that the operator or extension user who is answering the call can view the destination which the caller is trying to reach before answering.
It is possible to identify the CO line port that has a CO line connected to it (rarrow.gif LCOT CO Line Connection [400]). This prevents extension users from originating a call to a CO line which is not connected.

Feature Guide References

User Manual References

User Manual