Calling Another Extension

Intercom Call

• The DSS button light shows the current status as follows: Off: The extension is idle. Red on: Your or another extension is using the line.

• To call using a directory, refer to "1.11.2 Directories". • For quick operation If you are an operator or dial some extensions frequently, DSS buttons are useful.

Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit a Direct Station Selection (DSS) button.

Operator Call

You can call an extension or a group assigned as the operator.

Calling an Outside Party

Automatic Line Access

CO Line Group Access

To select the specified CO line

• Each of the S-CO button or G-CO button light shows the current status as follows: Off: The line is idle. Red on: The line is in use. • You may be restricted from making a call to the specified outside party. To make a call, refer to "1.2.6 Calling without Restrictions".

• To confirm number before dialing, you can enter a phone number and confirm it on the display and then go off-hook. (Predialing) • To make a call to another party without going on-hook, press the FLASH/RECALL button. It will re-access the CO line and provide external dial tone. Pressing the Terminate button will provide intercom dial tone. You can dial the new phone number without going on/off-hook.

Customizing Your Phone • 3.1.2 Settings on the Programming Mode—Preferred Line Assignment–Outgoing Select the seized line when going off-hook. • 3.1.3 Customizing the Buttons Create or edit a Loop-CO (L-CO) button, a Group-CO (G-CO) button, a Single-CO (S-CO) button or a Terminate button.

TIE Line Access

To call

Account Code Entry

• A Panasonic proprietary telephone extension user can enter an account code during a conversation and when hearing reorder tone after the other party hangs up. • Account codes may use the digits "0" through "9". • If you enter the wrong code, press the "" key and re-enter the account code.

• You may not be able to make an outside call without an account code. Entry mode is assigned to each user. Ask your manager for your mode. • For your convenience, you can store the code with the phone number in the memory (e.g., Speed Dialing).

Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit an Account button.

One-touch Dialing

You can store a phone number into the flexible button for one-touch operation.

Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit a One-touch Dialing button, store the desired phone number or feature number.

Personal Speed Dialing

To store a phone number

To dial

• To call using a directory, refer to "1.11.2 Directories".

System Speed Dialing

• To call using a directory, refer to "1.11.2 Directories".

Hot Line

To store a phone number

To set/cancel

To dial

• To call another party, dial the desired party's phone number before the preprogrammed number is dialed. • You should assign the intercom line as the seized line when going off-hook. (Preferred Line Assignment– Outgoing)

Customizing Your Phone • 3.1.2 Settings on the Programming Mode–Preferred Line Assignment–Outgoing Select the seized line when going off-hook.

Quick Dialing

• It is a useful feature for Hotel. For example, to dial the Room Service, dial the digit "3", not the full extension number.

Last Number Redial

• Up to 32 digits can be stored and redialed. • After pressing REDIAL, if you hear a busy tone again, press REDIAL to retry.

• To redial automatically, press the SP-PHONE button and then the REDIAL button, or press the REDIAL button directly. It will keep trying the busy number until the called party answers or until a specified timeout (Automatic Redial). You can perform other tasks during dialing. To cancel, press the FLASH button. Some CO lines may not support this feature.

Automatic Callback Busy

To set (for both extension and CO line)

To answer the callback ringing from an idle extension

To answer the callback ringing from an idle CO line

• If you do not answer the callback ringing within 10 seconds, this feature will be canceled.

Automatic Callback Busy Cancel

Call Waiting

• Depending on the other party's telephone, the "Off-Hook Call Announcement (OHCA)" and the "Whisper OHCA" features can be used. You can talk to the other party through the speaker and the microphone (OHCA) or you only send a call announcement through the handset (Whisper OHCA), if they are having another conversation using the handset. Refer to "1.7.3 Call Waiting/Off-Hook Call Announcement (OHCA)/Whisper OHCA".

Message Waiting

For a caller When the called extension is busy or does not answer your call, you can leave a notification so that the called party may call you back. For a called extension As a message receiver, the MESSAGE button light lets you know that a call has been received. If you receive notification, you can call back the caller by a simple operation.

For a caller

To leave a message waiting indication

To leave/cancel a message waiting indication

For a called extension

To check the left message and call back

To call back

• The MESSAGE button light shows the current status as follows: Off: No message Red on: You have a message. • The display shows the messages starting with the most recent call. • For a called extension, you can cancel the message waiting indication if you do not want to callback. To cancel, press the MESSAGE button and then press the soft button. • On your PT, you can establish one or more "Message for another extension " buttons. These buttons can accept the message notification of other extensions or various incoming call distribution groups. In other words, you can monitor the message notifications of other telephones. • This feature is also available for single line telephone extension users with a message waiting light. Even if they do not have a message waiting light, they may receive a special dial tone as notification, if required.

Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit a Message button or Message for another extension button.

Executive Busy Override

To join

For the joined extension

To talk each party alternately

• You can also deny others the possibility of joining your conversation (Default: Allow). Refer to "1.7 Extension Settings".

Call Monitor

To monitor

DND Override

Remote COS Access

To call (Walking COS)

To call (Verified Code Entry)

Calling through DISA

When outside callers access extensions in the PBX, a prerecorded message greets the caller and gives information about how to access an extension. You do not need the operator's assistance. You may be able to access system features or call an outside party with your password depending on the security mode. Ask your manager for the mode assigned to your PBX.

To call an extension

To call an outside party

To retry

• WARNING When you enable the Outside-to-Outside Call feature of DISA, and a third party discovers the password (verified code PIN/extension PIN) of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone line, and the cost will be charged to your own account. In order to avoid this problem, we strongly recommend the following points: a) Carefully maintain the secrecy of the PIN. b) Specify a complicated PIN as long and random as you can make it. c) Change the PIN frequently. • Time limit Both parties will hear an alarm tone fifteen seconds before the specified time limit. To extend, press any dial button except . • If Built-in Automated Attendant service is set, you can access the desired extension simply by pressing a single digit (0-9) from the options given the prerecorded message.