1.7 G

1.7.1 GROUP FEATURES

Description

This PBX supports various types of groups.

1.	Trunk Group
	CO lines can be grouped into trunk groups based on carrier, CO line type, etc. Several settings can be assigned on a trunk group basis. All CO lines belonging to a trunk group follow the programming for that trunk group. → 2.10.1 [3-1-1] Trunk Group—TRG Settings → [402] LCOT Trunk Group Number Each CO line can belong to only one trunk group. CO lines are assigned to a trunk group based on their port numbers (for LCOT and PRI cards) or their channel numbers (for T1 cards).
2.	Extension User Group
	Extensions can be grouped into extension user groups. Extension user groups then compose the following groups: a) Tenant (→ 1.17.3 Tenant Service) b) Call Pickup Group (See below.) c) Paging Group (See below.)
	Every extension must belong to one extension user group and cannot belong to more than one extension user group. → 2.10.6 [3-2] Extension Group → [603] Extension User Group Assignable Extensions: Proprietary telephone (PT)/single line telephone (SLT)/portable station (PS)/T1-OPX [Example]
	2.1 Call Pickup Group Using the Group Call Pickup feature, extensions can answer any calls within the call pickup group to which they belong. One extension user group can belong to several call pickup groups. (→ 1.3.7 Call Pickup) → 2.10.7 [3-3] Call Pickup Group → 2.10.8 [3-3] Call Pickup Group—All Setting → [650] Extension User Groups of a Pickup Group [Example] 2.2 Paging Group Using the Paging feature, extensions can make a page to any paging group or answer a page to their own groups. One extension user group or external pager (loudspeaker) can belong to several paging groups. (→ 1.13.1 Paging) → 2.10.9 [3-4] Paging Group → 2.10.10 [3-4] Paging Group—All Setting → 2.10.11 [3-4] Paging Group—External Pager → [640] Extension User Groups of a Paging Group [Example]
3.	Idle Extension Hunting Group
	If a called extension is busy or in Do Not Disturb (DND) mode, Idle Extension Hunting redirects the incoming call to an idle member of the same idle extension hunting group. Members are programmed through system programming. When calls are received, idle extensions are automatically searched for according to a preprogrammed hunting type: Circular Hunting or Terminated Hunting. (→ 1.9.9 Idle Extension Hunting) → 2.10.16 [3-6] Extension Hunting Group → 2.10.17 [3-6] Extension Hunting Group—Member List → [680] Idle Extension Hunting Type → [681] Idle Extension Hunting Group Member
4.	Incoming Call Distribution Group (ICD Group)
	An ICD group is a group of extensions which receives incoming calls directed to the group. Each ICD group has a floating extension number (default: 6 + two-digit group number) and name. One extension can belong to multiple ICD groups. → 2.10.12 [3-5-1] Incoming Call Distribution Group—Group Settings → 2.10.13 [3-5-1] Incoming Call Distribution Group—Member List → [623] Incoming Call Distribution Group Name Assignable Extensions: PT/SLT/PS/T1-OPX/PS ring group (→ 1.9.1 ICD GROUP FEATURES) [Example]
5.	VM Group
	There are two types of VM groups, explained below.
	Type Description VM (DPT) Group A group of DPT ports which use Voice Mail DPT (Digital) Integration features. One DPT port can belong to only one group. VM (DTMF) Group A group of SLT ports which use Voice Mail DTMF Integration features. One SLT port can belong to only one group.
	(→ 1.19.3 Voice Mail (VM) Group) → 2.10.18 [3-7-1] VM(DPT) Group—System Settings → 2.10.19 [3-7-2] VM(DPT) Group—Unit Settings → 2.10.21 [3-8-1] VM(DTMF) Group—System Settings → 2.10.22 [3-8-2] VM(DTMF) Group—Group Settings → 2.10.23 [3-8-2] VM(DTMF) Group—Group Settings—Member List → [660] VM Group Floating Extension Number [Example]
6.	PS Ring Group
	A PS ring group is a group of PS extensions which receives incoming calls directed to the group. Each group has a floating extension number and name assigned through system programming. One PS can belong to multiple PS ring groups. (→ 1.13.29 PS Ring Group) → 2.10.24 [3-9] PS Ring Group → 2.10.25 [3-9] PS Ring Group—Member List

Programming References

Feature Manual References