Tenant service is a cost-effective method of providing PBX services to different offices or companies located in the same building, while using only one PBX.

Tenant Configuration

1.1.

Tenant Members

Extensions are assigned to a tenant indirectly; they are assigned to extension user groups, and these extension user groups are assigned to tenants. An extension can belong to only one extension user group and an extension user group can belong to only one tenant, therefore an extension can belong to only one tenant. (→ 1.7.1 GROUP FEATURES)

1.2.

Time Service

Time modes are used by many PBX features to determine how they will function during different times of day (→ 1.17.5 Time Service). The start and end times of each time mode (day/lunch/break/night) for each day of the week are programmed in a Time Table. Each Time Table has a number which corresponds to the tenant number of the tenant it serves. (Tenant 1 uses Time Table 1, etc.)

[Example of Tenant Configuration]

System Management

Each of the following system management items can be assigned to each tenant.

a)	Tenant Operator: Determines the destination for calls directed to the tenant's operator. If no operator is designated, the PBX operator will serve as the tenant's operator. (→ 1.12.5 Operator Features) → 2.13.6 [6-6] Tenant—Operator (Extension Number)
b)	ARS Mode: Determines under which circumstances Automatic Route Selection (ARS) operates for calls made by the tenant's extensions — either when a call is made using the Idle Line Access method, or when any CO Line Access method is used. (→ 1.3.15 CO Line Access). The ARS mode for each tenant can also be programmed to be the same ARS mode assigned to the entire PBX, or turned off. (→ 1.1.3 ARS (Automatic Route Selection)) → 2.13.6 [6-6] Tenant—ARS Mode
c)	Audio Source for Music on Hold: Determines the audio source for the Music on Hold heard by the tenant's callers. Either a tone or a specific background music (BGM) number can be used. The audio source for each tenant can also be programmed to use the same audio source used for Music on Hold assigned to the entire PBX. (→ 1.11.4 Music on Hold) → 2.13.6 [6-6] Tenant—Music On Hold
d)	System Speed Dialing: Determines whether each tenant uses the original set of common System Speed Dialing numbers or that tenant's private set. (→ 1.16.7 Speed Dialing, System) → 2.13.6 [6-6] Tenant—System Speed Dial

Call Blocking

Through Class of Service (COS) programming, it is possible to:

1.	Prevent extensions of one tenant from calling extensions of another tenant. (Tenant-to-Tenant Call Block)
2.	Limit the trunk groups which can be used by the extensions of each tenant. (External Call Block)

3.1.

Tenant-to-Tenant Call Block

Using Internal Call Block, certain features, such as making intercom calls, can be restricted based on the COS assigned to extensions. (→ 1.9.14 Internal Call Block) Well-planned COS programming can prevent extensions of one tenant from:

–	Calling an extension or doorphone which belongs to another tenant
–	Picking up calls ringing at extensions belonging to another tenant (→ 1.3.7 Call Pickup)
–	Retrieving calls being held by another tenant (→ 1.3.3 Call Hold)

[Programming Example: Internal Call Block]

In this example:

Internal Call Block is employed to block calls between certain tenants.

Each extension in a tenant is assigned a COS that is not assigned to extensions which belong to another tenant.

Extensions in Tenant 1 are either COS 1 or 2. They can make calls to extensions in Tenants 1, 2, and 3.

Extensions in Tenant 2 are either COS 3 or 4. They can make calls to extensions in Tenants 1 and 2, but not 3.

Extensions in Tenant 3 are either COS 5 or 6. They can make calls to other extensions in Tenant 3 only.

3.2.

External Call Block

If multiple tenants are using the PBX, the External Call Block feature should be programmed to control which COS numbers are allowed to access which trunk groups. By preventing certain COS numbers from accessing certain trunk groups, each tenant can be given its own trunk groups which no other tenant can access.

[Programming Example: External Call Block]

In this example:

External Call Block is employed to prevent tenants from accessing all trunk groups except the ones designated to them. Each extension in a tenant is assigned a COS that is not assigned to extensions which belong to another tenant.

Extensions in Tenant 1 are either COS 1 or 2. They can access trunk groups 1 and 2.

Extensions in Tenant 2 are either COS 3 or 4. They can access trunk groups 3 and 4.

Extensions in Tenant 3 are either COS 5 or 6. They can access trunk groups 5 and 6.

An extension can be preset to ring at a certain time, to act as a wake-up call or reminder. This feature can be programmed to activate only once, or daily. If the user answers the alarm call, a prerecorded voice message will be heard. If a message is not assigned, a special dial tone (dial tone 3) will be heard.
Timed reminders can be set in one of two ways:

•	By the extension user, from his or her own extension (Timed Reminder).
•	Remotely, by the hotel operator (Remote Wake-up Call).

Time modes are used by many PBX features to determine how they will function during different times of day. For example, incoming calls can be directed to sales staff during the day and to a Voice Processing System (VPS) at night, extension users can be prohibited from making long distance calls during lunch time, etc.

There are four time modes—day, lunch, break, and night. The start and end times of each time mode are programmed for each day of the week in a Time Table. Each Time Table has a number which corresponds to the tenant it serves, i.e., Tenant 1 uses Time Table 1, etc.

Time Service Switching Mode

The current time mode can switch automatically to another time mode at the preprogrammed time assigned in the Time Table. It is possible, however, to switch time modes manually.

Whether time modes are normally switched manually or automatically is determined through system programming. Each tenant is assigned a switching mode.

Time Mode Switching

Description

Condition

Automatic

The current time mode will switch automatically to another time mode at the time programmed in the tenant's Time Table, and can be switched manually by pressing the Time Service button or by dialing the Time Service Switch feature number.

The current time mode (day/lunch/break/night) and the switching mode (automatic/manual) can be switched manually by an extension assigned as a manager, or by an extension whose Class of Service (COS) is authorized.

Manual

The current time mode will switch only when the Time Service button is pressed or when the Time Service Switch feature number is dialed.

Time Table

Each tenant has a Time Table that is used when the tenant is in Automatic Time Service Switching mode. Each Time Table has four basic modes—day, lunch, break, and night—and also provides for multiple "breaks", such as morning breaks and afternoon breaks, and multiple "days", such as the morning shift and the afternoon shift following lunch.

A tenant's Time Table is programmed to control when each time mode starts (and therefore, ends) and can be programmed separately for each day of the week.

Each Time Table has a number which corresponds to the tenant number of the tenant it serves. (Tenant 1 uses Time Table 1, etc.)

[Programming Example: Time Table]

[Visualization of Time Schedule for Tenant 1]

Note that in this example, the day mode (Day 2) resumes automatically when the break mode (Break 1) ends.

[Visualization of Time Schedule for Other Tenants]

Note that time modes can be arranged as they are needed (for example, night mode can occur in the morning and afternoon, if necessary) and not all time modes need to be used in a tenant's time schedule.

Also note that Tenant 4's Break 1 is followed by the night mode because no end time is programmed for the break.

Features Using Time Service

The following features can be programmed separately for each time mode:

a)	Destination of incoming CO line calls (Direct In Line (DIL)/Direct Inward Dialing (DID)) (→ 1.4.7 DIL (Direct In Line), 1.4.6 DID (Direct Inward Dialing))
b)	Destination of calls handled by Intercept Routing (→ 1.9.11 Intercept Routing)
c)	Destination of calls that are overflowed while waiting in a queue for an available agent of an incoming call distribution (ICD) group (→ 1.9.5 ICD Group Features—Overflow)
d)	Destination of incoming doorphone calls (→ 1.4.12 Doorphone Call)
e)	Destination of Operator Calls (→ 1.12.5 Operator Features)
f)	Toll Restriction (TRS) level of each COS
g)	COS numbers which are permitted/restricted to access certain trunk groups (External Call Block) (→ 1.3.15 CO Line Access)
h)	Outgoing Message (OGM) for Timed Reminder (→ 1.17.4 Timed Reminder)
i)	Queuing Time Table used by an ICD group (→ 1.9.6 ICD Group Features—Queuing)
j)	Intercept time for Intercept Routing—No Answer (→ 1.9.11 Intercept Routing)
k)	Intercept time for DISA Intercept Routing—No Answer (→ 1.4.8 DISA (Direct Inward System Access))

[Programming Example: DID Table]

The DID Table can be programmed to direct calls to a different destination for each time mode based on the number dialed by the caller. Calls can, for example, be directed to an ICD group during the day mode, or to the Voice Mail (VM) service of a VPS during the lunch and night modes.

Explanation:

A CO line call with the DID number "123-4567" is received at 20:00.

1)	The call will be handled by Time Table 1.
2)	The current time mode is "night" (shown in "Programming Example: Time Table", above).
3)	The call is directed to extension 150, which is a floating extension number used by the VPS (programming not shown here).

[Programming Example: DIL Table]

The DIL Table can be programmed to direct calls to a different destination for each time mode based on the CO line receiving the call. Calls can, for example, be directed to an ICD group during the day mode, or to the Voice Mail (VM) service of a VPS during the lunch and night modes.

Explanation:

A call is received at 20:00 on CO line 01.

1.	The call will be handled by Time Table 1.
2.	The current time mode is "night" (shown in "Programming Example: Time Table", above).
3.	The call is directed to extension 150, which is a floating extension number used by the VPS (programming not shown here).

Holiday Mode

The PBX can also accommodate 24 different holidays. The start and end date of each holiday can be programmed, and all holidays are assigned a single time mode. For example, if the "night" mode is assigned as the time mode for holidays, and a holiday begins December 31st and ends January 1st, all PBX features will use their "night" settings from 0:00 A.M. on December 31st until 0:00 A.M. on January 1st.

Time Service Button

A flexible button can be customized as one of the following Time Service buttons:

a)	Day/Night button
b)	Day/Night/Lunch button
c)	Day/Night/Break button
d)	Day/Night/Lunch/Break button

These buttons can be used to switch the current time mode: pressing the Day/Night button will toggle between the day and night modes, for example.

Each Time Service button will display the current time mode using a different light pattern or color, as shown below.

Light Pattern

Current Time Mode

Off

Day

Red on

Night

Green on

Lunch

Slow green flashing

Break

Slow red flashing

Holiday

Note
	Pressing a Time Service button will change the current time mode only if the COS assigned to the extension is authorized to do so or if the extension is assigned as a manager. All other extension users can press this button on their proprietary telephones (PTs) to display the current time mode.

Toll Restriction (TRS) can prohibit extension users from making certain CO line calls, based on the Class of Service (COS) assigned to them.
→ 2.11.1 [4-1-1] Wired Extension—Extension Settings—Main—

COS
→ 2.11.10 [4-2-1] Portable Station—Extension Settings—Main—

COS
→ [602] Class of Service

Each COS is assigned a TRS level for each time mode; level 1 grants the highest level of authorization, allowing all CO line calls to be made, and level 7 grants the lowest level of authorization, prohibiting all CO line calls from being made. TRS levels 2 through 6 are used to restrict calls by combining preprogrammed Denied and Exception Code Tables, explained below.

Each COS can also have a separate TRS level applicable to calls made using System Speed Dialing.

A TRS check is applied each time a dialed number is sent to a CO line after an extension user goes off-hook and seizes a line.

[Flowchart]

Denied Code Tables

Denied Code Tables are preprogrammed lists containing the first few digits (leading number) of telephone numbers which may not be called. All outgoing CO line calls made by TRS level 2 through 6 users are compared to at least one Denied Code Table, and when the leading number of a dialed telephone number (not including the CO Line Access number) matches an entry found in the applicable table, the call is denied.

There are five Denied Code Tables. Each table applies to a corresponding TRS level as well as the level(s) preceding it, as explained below.

Exception Code Tables

Exception Code Tables are preprogrammed lists of leading digits or complete telephone numbers which are checked against every dialed number prohibited by a Denied Code Table. When a user dials a number prohibited by a Denied Code Table, it is compared to at least one Exception Code Table. If the dialed number matches an entry found in the applicable Exception Code Table, the call is permitted.

There are five Exception Code Tables. Each table applies to a corresponding TRS level as well as the level(s) preceding it, as explained below.

TRS Override by System Speed Dialing

When TRS Override by System Speed Dialing is enabled for the PBX, each COS has an additional TRS level applicable only to calls made using System Speed Dialing.
→ 2.9.12 [2-7-1] Class of Service—COS Settings—TRS—

TRS Level for System Speed Dialing
→ [300] TRS Override by System Speed Dialing

This allows extension users to use System Speed Dialing to make CO line calls which are normally prohibited by the TRS level of their assigned COS. If, for example, a user's TRS level is 7, that user normally cannot make any CO line calls. However, if the same user's TRS level for System Speed Dialing is level 1, the user can make a CO line call to any number stored in System Speed Dialing.

TRS Level

The TRS level is determined by the telephone codes set in the Denied Code Tables and Exception Code Tables.
As shown in the table below, the Denied Code Tables for the higher levels are applied to all levels below it, and the Exception Code Tables for the lower levels are applied to all levels above it.

Denied Code Tables^*1

Exception Code Tables^*2

Level 1

Not Programmable

Level 2

Table for Level 2

Tables for Levels 2 through 6

Level 3

Tables for Levels 2 and 3

Tables for Levels 3 through 6

Level 4

Tables for Levels 2 through 4

Tables for Levels 4 through 6

Level 5

Tables for Levels 2 through 5

Tables for Levels 5 through 6

Level 6

Tables for Levels 2 through 6

Table for Level 6

Level 7

Not Programmable

^*1:

→ 2.14.1 [7-1] Denied Code—

Denied Code Tables—Level 2–Level 6
→ [301] TRS Denied Code

^*2:

→ 2.14.2 [7-2] Exception Code—

Exception Code Tables—Level 2–Level 6
→ [302] TRS Exception Code

[Usage Example] Using this method, certain outgoing CO line calls (e.g., international/cellular phone/long distance) can be restricted as in the example below:

Restricted

Allowed

Level 1

No restriction

Level 2
(Boss)

•	International Calls

•	Countries where Clients are Located
•	Cellular Phone Calls
•	Long Distance Calls
•	Local Calls

Level 3
(Secretary)

•	International Calls
•	Cellular Phone Calls

•	Boss's Cellular Phone
•	Long Distance Calls
•	Local Calls

Level 4
(Operator)

•	International Calls
•	Cellular Phone Calls
•	Long Distance Calls

•	Local Calls

In this example, a level 1 user can make any CO line calls. A level 2 user can make international calls to the countries where clients are located, and can also make cellular phone/long distance/local calls. A level 3 user cannot make international/cellular phone calls apart from to the boss's cellular phone, but can make long distance/local calls. A level 4 user cannot make any international/cellular phone/long distance calls, but can make local calls.

To set TRS as in the example above, it is necessary to program the Denied Code and Exception Code Tables as follows:

Denied Code Tables

Exception Code Tables

Level 1

Not Programmable

Level 2

011

Leading number to deny international calls

011xx

Leading number for countries to be allowed

Level 3

1123755

Leading number to deny cellular phone calls

1123755xxxx

Boss's cellular phone number

Level 4

Leading number to deny long distance calls

—

Not required

[Programming Example: COS Settings]

^*1:

→ 2.9.12 [2-7-1] Class of Service—COS Settings—TRS—

TRS Level—Day, Lunch, Break, Night
→ [501] TRS Level

^*2:

→ 2.14.5 [7-5] Miscellaneous—

TRS Override by System Speed Dialing
→ [509] TRS Level for System Speed Dialing

TRS Settings for Each Level
Through system programming, it is possible to select a different method of TRS. With this method, each level has its own separate set of denied codes and exception codes, which are only applied to that level.
→ 2.14.5 [7-5] Miscellaneous—

TRS Table Mode for Level N (N=2_6)

Denied Code Tables^*1

Exception Code Tables^*2

Level 1

Not Programmable

Level 2

Table for Level 2

Level 3

Table for Level 3

Level 4

Table for Level 4

Level 5

Table for Level 5

Level 6

Table for Level 6

Level 7

Not Programmable

^*1:

→ 2.14.1 [7-1] Denied Code—

Denied Code Tables—Level 2–Level 6
→ [301] TRS Denied Code

^*2:

→ 2.14.2 [7-2] Exception Code—

Exception Code Tables—Level 2–Level 6
→ [302] TRS Exception Code

[Usage Example] Using this method, it is possible to restrict certain CO line calls (e.g., international/cellular phone/long distance) on a department basis, as follows:

Restricted

Allowed

Level 1

No restriction

Level 2
(Engineering)

•	International Calls

•	Country where Factory is Located
•	Cellular Phone Calls
•	Long Distance Calls
•	Local Calls

Level 3
(Overseas Sales)

•	Cellular Phone Calls

•	Company Cellular Phone
•	International Calls
•	Long Distance Calls
•	Local Calls

Level 4
(Accounting)

•	International Calls
•	Long Distance Calls

•	Cities where Clients are Located
•	Cellular Phone Calls
•	Local Calls

In this example, a level 1 user can make any CO line calls. A level 2 user can only make international calls to the country where the factory is located, and can also make cellular phone/long distance/local calls. A level 3 user can only make cellular phone calls to the company cellular phone, and can also make any international/long distance/local calls. A level 4 user cannot make any international calls or most long distance calls, but can make long distance calls to cities where clients are located, cellular phone calls and local calls.

To set TRS as in the example above, it is necessary to program the Denied Code and Exception Code Tables as follows:

Denied Code Tables

Exception Code Tables

Level 1

Not Programmable

Level 2

011

Leading number to deny international calls

011xx

Leading number for country to be allowed

Level 3

1123755

Leading number to deny cellular phone calls

1123755xxxx

Number for cellular phones to be allowed

Level 4

011

Leading number to deny international and long distance calls

1315

Long distance numbers for states/cities to be allowed, and leading number of cellular phones

1530

1123755

WARNING
The software contained in the TRS feature to allow user access to the network must be upgraded to recognize newly established network area codes and exchange codes as they are placed into service.

Failure to upgrade the on-premise PBXs or peripheral equipment to recognize the new codes as they are established will restrict the customer and the users of the PBX from gaining access to the network and to these codes.

KEEP THE SOFTWARE UP TO DATE WITH THE LATEST DATA.

•

TRS checks are performed for all calls made by:

–	Any CO line access (Idle Line Access, Trunk Group Access, S-CO Line Access)
–	Automatic Route Selection (ARS)

•

The PBX can also be programmed to perform a TRS check for numbers that contain non-digits (

or #). By default, the PBX ignores ("No Check") any non-digits that are dialed, which is useful in preventing unauthorized calls which could possibly be made using certain telephone company exchanges.
→ 2.14.5 [7-5] Miscellaneous—

TRS Check for Dial "* #"

•

TRS can also be programmed to check digits that are dialed after External Feature Access, such as when trying to transfer a call to an outside party. (→ 1.5.1 EFA (External Feature Access))
→ 2.14.5 [7-5] Miscellaneous—

TRS Check after EFA

•

Host PBX Access Code/Special Carrier Access Code

TRS checks can be carried out on telephone numbers dialed using a Host PBX Access code (→ 1.8.5 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX)) or Special Carrier Access code (→ 1.16.5 Special Carrier Access Code).

Access Code Type

Access Code is stored in the PBX

Access Code is not stored in the PBX

Access Code is dialed

Access Code is not dialed

Host PBX Access Code

TRS ignores the code and checks the remaining digits.

Number dialed is not a CO line call, so TRS does not check the number.

TRS checks the entire number.

Special Carrier Access Code

TRS ignores the code and checks the remaining digits.

TRS checks the entire number.

•

ARS
If ARS is applied to a dialed number, TRS will check the user-dialed number, not the modified number produced by ARS. You do not need to program ARS-modified numbers in any of the TRS Tables. Additionally, when using ARS, TRS will ignore the Host PBX Access code or Special Carrier Access code.

•

Dialing Digit Restriction during Conversation
TRS can also limit the number of digits which may be dialed by an extension user while the user is engaged on a received CO line call. If the number of dialed digits exceeds the limit, the line will be disconnected.
→ 2.14.5 [7-5] Miscellaneous—

Dial Digits Limitation After Answering—Dial Digits

•

It is possible to select through system programming whether the CO line is disconnected when the Inter-digit time expires without the TRS check being completed.
→ 2.14.5 [7-5] Miscellaneous—

Mode when Dial Time-out before TRS Check

–	If no disconnection is chosen, the TRS check will also be performed after the Inter-digit time expires.
–	If disconnection is chosen, the line will be disconnected when the CO line Inter-digit time expires. This also prevents EFA from being used.

This setting applies to all CO lines.

•

When one of the following features is used, the TRS level of the extension can be temporarily changed. If two or more of these features are used simultaneously (Dial Tone Transfer is used while the extension is locked, for example), the TRS level of the feature with the highest priority is applied for the duration of the call. The numbers below (1 through 4) indicate the priority of each feature, with 1 having the highest priority, and 4 having the lowest.

1)	Dial Tone Transfer (→ 1.4.5 Dial Tone Transfer)
2)	TRS Override by System Speed Dialing
3)	Verification Code Entry/Walking COS (→ 1.19.1 Verification Code Entry, → 1.20.1 Walking COS)
4)	Extension Dial Lock (→ 1.5.4 Extension Dial Lock)

•	PC Programming Manual
•	2.8.33 [1-1] Slot—Port Property - T1 Port
•	2.8.34 [1-1] Slot—Port Property - T1 Port—Connection Command
•	PT Programming Manual
•	None

•	Hardware Requirement: A user-supplied external pager
•	Floating Extension Number A floating extension number can be assigned to an external pager (default: 600). An external pager is accessed by dialing its floating extension number.
•	Pager Volume It is possible to change the volume level of an external pager through system programming.

•	PC Programming Manual
•	2.9.9 [2-6-1] Numbering Plan—Main—Features—TAFAS Answer
•	2.9.20 [2-11-1] Audio Gain—Paging/MOH
•	→ Paging—EPG 1 (External Pager 1)
•	→ Paging—EPG 2 (External Pager 2)
•	2.12.2 [5-2] External Pager
•	PT Programming Manual
•	[700] External Pager Floating Extension Number

•	PC Programming Manual
•	2.9.4 [2-2] Operator & BGM
•	→ PBX Operator—Day, Lunch, Break, Night
•	→ BGM and Music on Hold—Music on Hold
•	2.9.6 [2-4] Week Table
•	2.9.8 [2-5] Holiday Table
•	2.9.13 [2-7-2] Class of Service—External Call Block
•	2.9.14 [2-7-3] Class of Service—Internal Call Block
•	2.10.6 [3-2] Extension Group
•	2.10.12 [3-5-1] Incoming Call Distribution Group—Group Settings—Main—Tenant Number
•	2.11.1 [4-1-1] Wired Extension—Extension Settings—Main—Extension Group
•	2.11.10 [4-2-1] Portable Station—Extension Settings—Main—Extension Group
•	2.12.1 [5-1] Doorphone—Tenant Number
•	2.12.7 [5-5] External Sensor—Tenant No.
•	2.13.1 [6-1] System Speed Dial
•	2.13.6 [6-6] Tenant
•	2.15 [8] ARS
•	2.15.6 [8-5] Carrier—Authorization Code for Tenant
•	2.17.2 [10-2] DIL Table & Port Settings—DIL—Tenant Number
•	2.17.3 [10-3] DID Table —Tenant Number
•	PT Programming Manual
•	[001] System Speed Dialing Number
•	[006] Operator Assignment
•	[320] ARS Mode
•	[711] Music on Hold

•	Be sure that the PBX clock is set to the correct time.
•	Only one timed reminder can be set for an extension at a time. Setting a new reminder clears the previous reminder. If both the extension user and the hotel operator set a timed reminder for the same extension, the timed reminder that was set most recently is effective.
•	Programmable Time The Alarm Ringing time, the number of alarm repeat times, and Interval time are programmable through system programming.
•	To use the voice message feature: An MSG card is required and a message must be recorded. An extension assigned as a manager can record messages. (→ 1.12.2 OGM (Outgoing Message)) A different message can be assigned for each time mode (→ 1.17.5 Time Service).

•	PC Programming Manual
•	2.9.5 [2-3] Timers & Counters—DISA / Door / Reminder / U. Conf
•	→ Timed Reminder—Repeat Counter
•	→ Timed Reminder—Interval Time
•	→ Timed Reminder—Alarm Ringing Duration
•	2.9.9 [2-6-1] Numbering Plan—Main—Features
•	→ Remote Timed Reminder (Remote Wakeup Call)
•	→ Timed Reminder Set / Cancel
•	2.9.17 [2-8-3] Ring Tone Patterns—Call from Others—Timed Reminder—Ring Tone Pattern Plan 1–8
•	2.9.18 [2-9] System Options—Option 1—PT LCD—Time Display
•	2.12.3 [5-3-1] Voice Message—DISA System—Option 2—Timed Reminder Message - Day, Lunch, Break, Night
•	2.13.2 [6-2] Hotel—Main—SMDR for External Hotel Application 1—Timed Reminder (Wake-up Call)
•	PT Programming Manual
•	None

•	1.3.20 COS (Class of Service)
•	1.6.3 Flexible Buttons
•	1.17.3 Tenant Service
•	1.17.6 TRS (Toll Restriction)
•	2.1 Capacity of System Resources

•	PC Programming Manual
•	2.9.12 [2-7-1] Class of Service—COS Settings—TRS
•	→ TRS Level—Day, Lunch, Break, Night
•	→ TRS Level for System Speed Dialing
•	2.11.1 [4-1-1] Wired Extension—Extension Settings—Main—COS
•	2.11.5 [4-1-4] Wired Extension—Flexible Button
•	→ Type
•	→ Parameter Selection (for TRS Level Change)
•	2.11.10 [4-2-1] Portable Station—Extension Settings—Main—COS
•	2.11.13 [4-2-3] Portable Station—Flexible Button
•	→ Type
•	→ Parameter Selection (for TRS Level Change)
•	2.11.17 [4-3] DSS Console
•	→ Type
•	→ Parameter Selection (for TRS Level Change)
•	2.14.1 [7-1] Denied Code
•	2.14.2 [7-2] Exception Code
•	2.14.3 [7-3] Special Carrier
•	2.14.5 [7-5] Miscellaneous
•	PT Programming Manual
•	[300] TRS Override by System Speed Dialing
•	[301] TRS Denied Code
•	[302] TRS Exception Code
•	[501] TRS Level
•	[509] TRS Level for System Speed Dialing
•	[602] Class of Service

•	1.1.3 ARS (Automatic Route Selection)
•	1.3.15 CO Line Access
•	1.3.20 COS (Class of Service)
•	1.16.7 Speed Dialing, System
•	1.17.5 Time Service
•	2.1 Capacity of System Resources