1.11 M

1.11.1 Manager Features

Description

An extension assigned as a manager (manager extension) is allowed to use certain features which most extensions cannot. Class of Service (COS) programming determines which extensions are manager extensions and can therefore use the following features:

Feature

Description

Manager Password

Details in

Manager Programming
Manager Password Change
Changes the manager password.
Required
Verification Code Personal Identification Number (PIN) Set
Sets a Verification Code PIN for each Verification Code.
Required
1.19.1 Verification Code Entry
Remote PIN Clear
Clears the extension PIN of an extension remotely, or a verification code PIN. PIN Lock is also unlocked.
Required
1.5.6 Extension PIN (Personal Identification Number)
1.19.1 Verification Code Entry
Remote Extension Dial Lock
Sets or cancels the Extension Dial Lock on an extension remotely.
Required
1.5.4 Extension Dial Lock
Dial Tone Transfer
Changes the Toll Restriction (TRS) level of an extension temporarily, allowing the extension user to make a normally unauthorized call.
Not required
1.4.5 Dial Tone Transfer
Outgoing Message (OGM)
Records and plays back OGMs.
Not required
1.12.2 OGM (Outgoing Message)
Time Service
Switches the time mode manually.
Not required
1.17.5 Time Service
BGM—External
Turns the External BGM on and off.
Not required
1.2.1 BGM (Background Music)
NDSS Monitor Release
Removes the monitor function from an NDSS button.
Not required
1.13.17 Private Network Features—NDSS (Network Direct Station Selection)

Conditions

WARNING
There is a risk that fraudulent telephone calls will be made if a third party discovers a personal identification number (PIN) (verification code PIN or extension PIN) of the PBX. The cost of such calls will be billed to the owner/renter of the PBX. To protect the PBX from this kind of fraudulent use, we strongly recommend:
a) Keeping PINs secret.
b) Selecting complex, random PINs that cannot be easily guessed.
c) Changing PINs regularly.
Manager Password
Only one manager password can be assigned per PBX.

Programming References

PC Programming Manual
2.9.12 [2-7-1] Class of Service—COS SettingsExtension Featurelozenge.gifManager
2.18.1 [11-1] MainPasswordlozenge.gifManager Password - PT Programming—Prog *1
PT Programming Manual
[112] Manager Password
[511] Manager Assignment

Feature Manual References

1.3.20 COS (Class of Service)

Operating Manual References

2.1 Manager Service Features
3.2.2 Manager Programming

1.11.2 MEMORY DIALING FEATURES

Description

An extension user can store frequently dialed numbers in the PBX extension data and/or the PBX system data. A stored number is dialed automatically with a simple operation.
1. Features

Feature

Storing Method

Details in

One-touch Dialing
Personal Programming
System Programming
(PC Programming only)
1.12.4 One-touch Dialing
Last Number Redial (Outgoing Call Log)
The last or most recent dialed numbers are automatically stored.
1.15.1 Redial, Last Number
Speed Dialing
Personal
Personal Programming
Personal Operation with the Feature Number
System Programming
(PC Programming only)
1.16.6 Speed Dialing, Personal
System
System Programming
1.16.7 Speed Dialing, System
Quick Dialing
System Programming
(PC Programming only)
1.14.1 Quick Dialing
Hot Line
Personal Programming
Personal Operation with the Feature Number
System Programming
(PC Programming only)
1.8.6 Hot Line
Incoming Call Log
Incoming call information is automatically stored.
1.3.4 Call Log, Incoming
2. Valid Input

Input

Displayed while Entering

Description

0–9/asteriskb.gif/#
0–9/asteriskb.gif/#
Store digits, asteriskb.gif and # by pressing the corresponding buttons.
PAUSE (Pause)
P
Store a dialing pause by pressing the PAUSE button. (→ 1.13.4 Pause Insertion)
FLASH/RECALL (Hooking)*
F
Store a flash/recall signal (EFA mode) by pressing the FLASH/RECALL button at the beginning of the number. (→ 1.5.1 EFA (External Feature Access))
INTERCOM (Secret)*
[ ]
Conceal all or part of the number by pressing the INTERCOM button at the beginning and at the end of the number to be concealed. It is programmable whether the concealed part will be shown on the SMDR (→ 1.16.3 SMDR (Station Message Detail Recording)).
TRANSFER (Transfer)*
T
Store a transfer command by pressing the TRANSFER button at the beginning of the number (used only for One-touch Dialing). (→ 1.3.9 Call Transfer)
[Example] Storing "T + 305"= Transferring a call to extension 305.
*:
Available only when in the system/personal programming mode
[Secret Dialing Example]
When storing the number "9-123-456-7890", to conceal the telephone number "123-456-7890",
imf1118a.gif
Notes
It is possible to store a Memory Dialing feature number at the beginning of Memory Dialing numbers.
It is possible to store several feature numbers in one Memory Dialing location.

Conditions

CO Line Access by Memory Dialing
A specific CO Line Access number can be stored along with the telephone number in Memory Dialing. However, if Memory Dialing is done after selecting a CO line, the stored CO Line Access number is ignored and the telephone number is sent using the selected CO line.

1.11.3 Message Waiting

Description

When an extension user calls another extension that does not or cannot answer the call, he or she can leave a Message Waiting notification. The appropriate button or lamp on the called extension user's telephone will light, indicating that a call was missed or a message recorded by the Voice Processing System (VPS) or the Simplified Voice Message (SVM) feature is waiting. A Message button can be used to call the caller back or listen to the message.
When a message is left for a proprietary telephone (PT), the Message button on it lights or the Message/Ringer Lamp turns red. Pressing the lit Message button while on-hook shows the caller's information as shown below:

[Example]

imf1240a.gif

Conditions

Message Button
Any flexible button can be assigned as a Message button. This button can be used on a PT which does not have the MESSAGE button (fixed button), or can be used on any PT to access messages left for another extension or for an incoming call distribution (ICD) group.
Distinctive Dial Tone for Message Waiting
If Distinctive Dial mode is enabled, dial tone 4 will be sent to an extension when a message has been left on the extension. (→ 1.4.4 Dial Tone)
SLT with a Message Waiting Lamp
The lamp activates in the same way as the MESSAGE button on a PT, if an MSLC card is connected to the PBX. The preferred Message Waiting Lamp light pattern can be selected from the twelve patterns shown below. System programming for each extension port is required to use this feature.

[SLT Message Waiting Lamp Light Patterns]

imf1241a.gif
imf1242a.gif
It is possible to leave a Message Waiting notification while hearing a ringback tone, busy tone, or DND tone.
Messages are always left on the original destination extension, regardless of that extension's FWD settings. (→ 1.6.6 FWD (Call Forwarding))
Both the calling extension and the called extension can cancel a notification after it has been left.
If the extension that received a notification calls back the extension that sent the notification, and the call is answered, the notification will be cleared automatically. However, if a voice message has been left on the VPS, whether the notification is cleared or not depends on the VPS settings.

Programming References

PC Programming Manual
2.8.20 [1-1] Slot—Card Property - Extension Typelozenge.gifSLT Power Supply
2.9.9 [2-6-1] Numbering Plan—MainFeatureslozenge.gifMessage Waiting Set / Cancel / Call Back
2.9.11 [2-6-3] Numbering Plan—B/NA DND Call Featurelozenge.gifMessage Waiting Set
2.9.18 [2-9] System Options
    → Option 3lozenge.gifDial Tone—Distinctive Dial Tone
    → Option 5lozenge.gifSLT—Message Waiting Lamp Pattern
2.10.21 [3-8-1] VM(DTMF) Group—System Settingslozenge.gifVM DTMF Command—Listening Message
2.11.1 [4-1-1] Wired Extension—Extension SettingsMainlozenge.gifSLT MW Mode
2.11.5 [4-1-4] Wired Extension—Flexible Buttonlozenge.gifType
2.11.13 [4-2-3] Portable Station—Flexible Buttonlozenge.gifType
2.11.17 [4-3] DSS Consolelozenge.gifType
PT Programming Manual
None

Feature Manual References

1.6.3 Flexible Buttons
2.1 Capacity of System Resources

Operating Manual References

1.3.42 Message Waiting

1.11.4 Music on Hold

Description

Music can be played to any party on hold. The following audio sources are available:
a) Internal audio source
b) External audio source
c) Tone

Music Source Assignment

BGM1, BGM2, and tone can be selected as Music on Hold through system programming. External music port 1 is assigned to BGM 1. It is possible to select whether external music port 2, internal audio source 1, or internal audio source 2 is assigned to BGM2.
Having two external music ports, for example, allows the use of the BGM feature (→ 1.2.1 BGM (Background Music)), while assigning a separate external music source (e.g., company message, advertisement) to Music on Hold.

[BGM Number and the Audio Source]

imf4080a.gif
Separate music sources can be assigned for the Music on Hold and the BGM features.

Conditions

Hardware Requirement: User-supplied audio device (CD player, radio, etc.) when an external music source is assigned.
Volume Control
It is possible to change the volume of an internal and/or external audio source.
Each tenant can select a music source to use for Music on Hold. The type of call determines which tenant's music source is used, as follows:

Type

Music Source

Incoming Intercom Calls/
Outgoing Calls
Selected based on the tenant setting to which the extension user belongs.
Incoming CO Line Calls
Selected based on the tenant setting of the distribution method (DIL/DID).
When using an IP-PT connected to a V-IPEXT card, only the tone can be selected as Music on Hold. The tone pattern is shown below:
cyclic_tone.gif

Installation Manual References

3.12.1 Connection of Peripherals

Programming References

PC Programming Manual
2.9.4 [2-2] Operator & BGM
    → lozenge.gifBGM and Music on Hold—Music Source of BGM2
    → lozenge.gifBGM and Music on Hold—Music on Hold
2.9.20 [2-11-1] Audio Gain—Paging/MOH
    → lozenge.gifMOH—MOH 1 (Music On Hold 1)
    → lozenge.gifMOH—MOH 2 (Music On Hold 2)
PT Programming Manual
[710] Music Source Selection for BGM1/BGM2
[711] Music on Hold

Feature Manual References

1.17.3 Tenant Service

1.11.5 Mute

Description

During a conversation, a proprietary telephone (PT) user can disable the built-in microphone or the handset microphone to consult privately with others while listening to the other party on the phone through the built-in speaker or the handset receiver. The user can hear the other party's voice during Mute. Only your voice will be muted.

Conditions

This feature is available on all PTs that have the AUTO ANS/MUTE button.

Operating Manual References

1.3.43 Mute