Description
An extension assigned as a manager (manager extension) is allowed to use certain features which most extensions cannot. Class of Service (COS) programming determines which extensions are manager extensions and can therefore use the following features: | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Conditions
WARNING There is a risk that fraudulent telephone calls will be made if a third party discovers a personal identification number (PIN) (verification code PIN or extension PIN) of the PBX. The cost of such calls will be billed to the owner/renter of the PBX. To protect the PBX from this kind of fraudulent use, we strongly recommend: |
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• | Manager Password Only one manager password can be assigned per PBX. |
Programming References
• | PC Programming Manual |
• | 2.9.12 [2-7-1] Class of Service—COS Settings—Extension Feature—![]() |
• | 2.18.1 [11-1] Main—Password—![]() |
• | PT Programming Manual |
• | [112] Manager Password |
• | [511] Manager Assignment |
Feature Manual References
• | 1.3.20 COS (Class of Service) |
Operating Manual References
• | 2.1 Manager Service Features |
• | 3.2.2 Manager Programming |
1.11.2 MEMORY DIALING FEATURES
Description
An extension user can store frequently dialed numbers in the PBX extension data and/or the PBX system data. A stored number is dialed automatically with a simple operation. |
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2. | Valid Input | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Conditions
• | CO Line Access by Memory Dialing A specific CO Line Access number can be stored along with the telephone number in Memory Dialing. However, if Memory Dialing is done after selecting a CO line, the stored CO Line Access number is ignored and the telephone number is sent using the selected CO line. |
Description
When an extension user calls another extension that does not or cannot answer the call, he or she can leave a Message Waiting notification. The appropriate button or lamp on the called extension user's telephone will light, indicating that a call was missed or a message recorded by the Voice Processing System (VPS) or the Simplified Voice Message (SVM) feature is waiting. A Message button can be used to call the caller back or listen to the message. | ||
When a message is left for a proprietary telephone (PT), the Message button on it lights or the Message/Ringer Lamp turns red. Pressing the lit Message button while on-hook shows the caller's information as shown below: |
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Conditions
• | Message Button Any flexible button can be assigned as a Message button. This button can be used on a PT which does not have the MESSAGE button (fixed button), or can be used on any PT to access messages left for another extension or for an incoming call distribution (ICD) group. |
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• | Distinctive Dial Tone for Message Waiting If Distinctive Dial mode is enabled, dial tone 4 will be sent to an extension when a message has been left on the extension. (→ 1.4.4 Dial Tone) |
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• | SLT with a Message Waiting Lamp | ||||||
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• | It is possible to leave a Message Waiting notification while hearing a ringback tone, busy tone, or DND tone. | ||||||
• | Messages are always left on the original destination extension, regardless of that extension's FWD settings. (→ 1.6.6 FWD (Call Forwarding)) | ||||||
• | Both the calling extension and the called extension can cancel a notification after it has been left. | ||||||
• | If the extension that received a notification calls back the extension that sent the notification, and the call is answered, the notification will be cleared automatically. However, if a voice message has been left on the VPS, whether the notification is cleared or not depends on the VPS settings. |
Programming References
Feature Manual References
• | 1.6.3 Flexible Buttons |
• | 2.1 Capacity of System Resources |
Operating Manual References
• | 1.3.42 Message Waiting |
Description
Music can be played to any party on hold. The following audio sources are available: | ||||||
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BGM1, BGM2, and tone can be selected as Music on Hold through system programming. External music port 1 is assigned to BGM 1. It is possible to select whether external music port 2, internal audio source 1, or internal audio source 2 is assigned to BGM2. Having two external music ports, for example, allows the use of the BGM feature (→ 1.2.1 BGM (Background Music)), while assigning a separate external music source (e.g., company message, advertisement) to Music on Hold. |
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Separate music sources can be assigned for the Music on Hold and the BGM features. |
Conditions
• | Hardware Requirement: User-supplied audio device (CD player, radio, etc.) when an external music source is assigned. | ||||||||||
• | Volume Control It is possible to change the volume of an internal and/or external audio source. |
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• | Each tenant can select a music source to use for Music on Hold. The type of call determines which tenant's music source is used, as follows: | ||||||||||
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• | When using an IP-PT connected to a V-IPEXT card, only the tone can be selected as Music on Hold. The tone pattern is shown below: | ||||||||||
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Installation Manual References
• | 3.12.1 Connection of Peripherals |
Programming References
• | PC Programming Manual |
• | 2.9.4 [2-2] Operator & BGM |
• | → ![]() |
• | → ![]() |
• | 2.9.20 [2-11-1] Audio Gain—Paging/MOH |
• | → ![]() |
• | → ![]() |
• | PT Programming Manual |
• | [710] Music Source Selection for BGM1/BGM2 |
• | [711] Music on Hold |
Feature Manual References
• | 1.17.3 Tenant Service |
Description
During a conversation, a proprietary telephone (PT) user can disable the built-in microphone or the handset microphone to consult privately with others while listening to the other party on the phone through the built-in speaker or the handset receiver. The user can hear the other party's voice during Mute. Only your voice will be muted. |
Conditions
• | This feature is available on all PTs that have the AUTO ANS/MUTE button. |
Operating Manual References
• | 1.3.43 Mute |