An extension user can answer incoming calls by the following methods:

Called Extension

Feature

Description

Details in

The user's own extension (PT only)

Line Preference–Incoming

The user can select the line seized when going off-hook.

• 1.4.1.2 Line Preference–Incoming

Direct One-touch Answering

The user can answer an incoming call simply by pressing the flashing button.

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Hands-free Answerback

The user can answer a call automatically and establish a hands-free conversation.

• 1.4.1.4 Hands-free Answerback

Another extension

Call Pickup–Directed/Group

The user can pick up a specific extension's call or a call in a specific call pickup group.

• 1.4.1.3 Call Pickup

A proprietary telephone (PT) user can select the method used to answer incoming calls from the following three line preferences.
Each of these line preferences can be assigned on each extension through personal programming (Preferred Line Assignment–Incoming).

Type

Description

No Line

Selects a line by pressing the desired Line Access button to answer an incoming call after you go off-hook.

Prime Line

Answers a call arriving at a Flexible CO button or G-DN button (on which the "Prime Line" is assigned) simply by going off-hook. This works even when multiple calls are received simultaneously.

Ringing Line (default)

Answers the longest ringing call when multiple calls arrive at one's own telephone simply by going off-hook.

[Prime Line]
• The priority of the incoming call is as follows:
1) The call arriving at a button on which the "Prime Line" is assigned.
2) The call arriving at the INTERCOM button.

User Manual

3.1.2 Settings on the Programming Mode

An extension user can answer a call ringing at any other extension.
The following types of Call Pickup are available:

Type

Description

Directed

A specified extension's call is answered.

Group

A call within a specified call pickup group is answered.

Call Pickup Deny
An extension user can prevent other extensions from picking up calls ringing at his or her own extension.

•	Call Pickup applies to: Intercom, CO line, and doorphone calls
•	Internal Call Block An extension which cannot call certain extensions based on Class of Service (COS) programming ( 1.1.2.2 Internal Call Block) also cannot pick up calls ringing at those extensions.

[Directed Call Pickup]
• A user can also pick up a specified extension's call by pressing the corresponding DSS button. COS programming determines the extensions that can use this feature.

[Group Call Pickup]
• A specified number of call pickup groups can be created ( Extension Groups of a Pickup Group [650]), each of which consists of extension groups. One extension group can belong to several call pickup groups. ( 2.2.2 Group)
[Example]

User Manual

1.3.3 Call Pickup

A proprietary telephone (PT) user with a speakerphone or optional headset can talk to a caller without lifting the handset. If the user receives a call in Hands-free Answerback mode, a hands-free conversation is established in the following method:

Call Type

Answering Method

Intercom Call

Established immediately after a beep tone at the called extension and the caller hears a confirmation tone.

CO Line Call*

Established after a specified number of rings, a called extension hears a beep tone.

Including a call from an extension that placed a CO line call on a consultation hold. (

1.12.5 Consultation Hold)

•	Hands-free Answerback applies to: Intercom calls and CO line calls, including calls directed to an incoming call distribution (ICD) group in UCD or Priority Hunting distribution method. ( 1.2.2.2 Group Call Distribution)
•	Hands-free Answerback for CO Line Calls System programming is required to use this feature.
•	Secret Monitor The beep tone heard by the called party before answering can be eliminated through system programming.
•	Alternate Receiving/Calling Mode (Ring/Voice) Override Hands-free Answerback overrides the Alternate Receiving mode preset on the telephone and the Alternate Calling mode from the caller.
•	Hands-free Answerback with Headset The Hands-free Answerback feature can also be used with a headset.